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How the Help Center works
The DispoKey Help Center collects every guide we publish and sorts it by who you are and what you are trying to do. Homeowners can learn how a cash offer works, why our buyers pay the 5% fee and the seller pays nothing to us, and what happens on the way to closing. Cash investors can read how buyer approval works and how to underwrite Fix & Flip and Buy & Hold deals.
Wholesalers will find the 72-hour buyer match, the 60/40 split and what we need with an off-market contract. Growth Lab clients can see how campaigns, call tracking and lead ownership work. Agents, safety and closing topics explain partnerships, scam warning signs, title companies and settlement statements. Each topic opens into sections, and new articles are added to the right section automatically. If you cannot find an answer, the FAQ covers fees, timelines, approval and payouts in one place.
A useful starting point is the decision you need to make next. For a homeowner, that might be whether to repair before selling, how to compare expected proceeds, or how to plan a move around an agreed possession date. Gather condition notes, occupancy details and questions about deductions before discussing an offer. You do not need to guess at an unknown repair cost or mortgage payoff; identify the missing information so the right person can help establish it.
For an investment purchase, separate access approval from evaluating a property. Approval to the buyer network does not replace your own analysis of comparable sales, rental assumptions, renovation scope or financing expenses. Keep estimates labeled and test what happens when repairs cost more or the project takes longer. A calculator result is a planning estimate, not a promise of profit or a substitute for the written purchase terms.
For an off-market joint venture, prepare a clear property brief with photographs, repair notes, occupancy, access instructions and the signed contract. Mention known gaps rather than leaving a buyer to discover them later. Growth Lab planning begins with a different set of questions: which market you serve, what advertising budget is available, who follows up with inquiries, and how you distinguish an appointment from a signed agreement. You retain your leads and contracts, whether or not you choose DispoKey for disposition.
Before any payment or document exchange, establish who is responsible for the next step. Keep dated copies of offers and settlement estimates, confirm unusual requests independently, and avoid sharing account passwords or unnecessary personal records. The safety topic addresses suspicious messages; the closing topic covers organizing outstanding items and reviewing the figures presented by the closing office. Clear responsibilities and written records help prevent misunderstandings even when everyone involved is acting honestly.
